• What are the benefits of All Forward Network Free membership?

  ✨ Expand Your Professional Network: Connect with top-tier agents across the globe and grow your business partnerships. ✨ Free Shipping Rate Searches: Access competitive pricing with five complimentary shipping rate searches each month. ✨ Unlimited Quote Requests and Offers: Enjoy the freedom to request and submit as many quotes as you need, maximizing your options and savings. ✨ Access Our Global Network of Over 5,000 Forwarders and discover the perfect forwarder for any shipping need amongSome readers

• Who should I make the payment to - All Forward or the carrier?

  You pay All Forward, and we will handle all communication and payment with the carrier on your behalf. All Forward serves as your point of contact for all shipment-related matters.Some readers

• Is there a limit of companies per country?

  At All-Forward, our mission is to foster global connectivity among freight forwarders. We leverage advanced technology and data analytics to identify the most suitable agents for each specific transportation requirement. As such, we do not impose a limit on the number of companies that can join our network from any given country. However, it's worth noting that access to certain exclusive services- such as becoming a "Recommended Agent" through our All Forward Exclusive service- may be limited.Few readers

• What are All-Forward network benefits?

  Digital FIRST  Our platform is the most comprehensive and easy system for all your logistics needs. This means that you can do everything you require to find new customers, and move your cargo within one system with a click of a button.  We take pride in developing the latest cutting-edge technology to ensure all your interactions with partners, clients, and potential customers can be done with ease, saving you time and money, while providing a great customer experience and an improved logFew readers

• All Forward Exclusive- Personal Agent Locator

  How many recommended agents are available in each country? We typically offer up to 2 recommended agents per country, with the exact number varying based on factors such as the country's size and the level of port activity. This ensures that you have access to a select group of trusted agents who can best meet your specific shipping needs. What is the vetting process? Our vetting process is designed to ensure that the agents we recommend through our All Forward Exclusive service are rFew readers

• What's the difference between Admin and Operator roles in All Forward?

  An Admin can approve, add, and delete team members. An Operator can't.Few readers

• How is the Members Directory structured?

  All-Forward sets itself apart from other networks by focusing on quality over quantity. Our Members Directory is not a list of agents arranged alphabetically. Rather, our platform prioritizes and displays companies based on a combination of factors including Membership type (Pro members first), Trust Score level, online attendance, areas of specialization, and level of engagement on the platform. This approach ensures that you find the most relevant and reliable partners for your shipping needs.Few readers

• What are the benefits of All Forward Network Pro membership?

  All the benefits of Free membership (can be found in What are the benefits of All Forward Network Free membership?), plus: 💎 Payment Protection Coverage: Secure your transactions with up to USD 25,000 in coverage for All Forward Network Members (full terms can be found here) 💎 USD 5Few readers

• What are the advantages of booking through your platform compared to booking directly with the carrier?

  When booking through All-Forward, you also benefit from our technologically advanced platform. This includes features such as tracking, real-time updates on changes in shipment or dates, dedicated customer service, and everything you need for a smooth shipping experience.Few readers

• What type of Financial Protection does All-Forward provide to members?*

  All PRO members are covered by our Financial Protection Coverage up to $25.000 USD per member per year. The Financial Protection cost is included in the Annual Membership fee. (no additional charge for members) - Read MoreFew readers

• Can I Apply for Credit?

  Absolutely! Your first shipments are considered "trial shipments," allowing both you and us to assess the process and ensure everything runs smoothly. Once its successfully completed, you'll be eligible to apply for credit.Few readers

• What is the Premium Plan?

  The premium plan unlocks new tools and provides additional features not included in the free version. With the Premium plan, you can view contact details of all companies and teams (including importers/ exporters), appear first in search results, receive discount on bookings done in the platform, be first in line to become our recommended agent, unlock the trust score level 3 and more.Few readers

• Is it possible to receive a personalized demo of the All-Forward Platform?

  Certainly! We'd be happy to offer you a personalized demonstration of the All-Forward system via a web conference at a time that suits you best. The demo will take approximately 30 minutes. To arrange your tailored session, simply click "Book a Demo"Few readers

• Who is listed on the Bill of Lading (B/L)?

  All-Forward will appear as the shipper on the Master Bill of Lading (MBL). The consignee can be either you, a designated party, or our office, depending on your preference.Few readers

• Will I maintain control of the cargo?

  Yes, you can choose to appear as the consignee on the Bill of Lading (B/L), allowing you to maintain control of the cargo.Few readers

• What Does the "Instant Quote" Rate Represent?

  The "Instant Quote" rate you see is directly sourced from the carrier's website and reflects their current listed rate for the specified shipping service.Few readers

• What types of payment do you accept?

  We accept payment via Visa, MasterCard, American Express, and PayPal. For more details, please contact help@all-forward.com.Few readers

• Are there any additional fees on top of the rate displayed in the search results?

  There are no additional fees, you will pay the rate as shown in the quote, and detailed in the breakdown.Few readers

• Am I paying commission for the booking?

  No, you pay for the charges you see prior to your booking.Few readers