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Here you'll find answers to the most frequently asked questions

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  • What are the benefits of All Forward Network Free membership?
    Benefits of being a member in a freight forwarders network and in free membership in forwarders networkFeatured
  • What are All-Forward network benefits?
    All Forward Freight forwarders network members benefitsFeatured
  • All Forward Exclusive- Personal Agent Locator
    Find freight forwarder worldwideFeatured
  • What are the benefits of All Forward Network Pro membership?
    Freight forwarders network benefits for forwardersFeatured
  • What's the difference between Admin and Operator roles in All Forward?
    All forward forwarders network adminFeatured
  • How is the Members Directory structured?
    All Forward’s freight forwarders directory ranks partners by trust, Pro membership, and engagement, helping you find top logistics experts.Featured
  • What type of Financial Protection does All-Forward provide to members?*
    All Forward Pro members enjoy free financial protection and payment protection coverage, which is automatically included in the annual membership with no extra cost.Featured
  • What Does the "Instant Quote" Rate Represent?
    Online Shipping ratesFeatured
  • When Booking via All Forward, Who should I make the payment to - All Forward or the carrier?
    You pay All Forward, and we will handle all communication and payment with the carrier on your behalf. All Forward serves as your point of contact for all shipment-related matters.Some readers
  • Is there a limit of companies per country?
    At All-Forward, our mission is to foster global connectivity among freight forwarders. We leverage advanced technology and data analytics to identify the most suitable agents for each specific transportation requirement. As such, we do not impose a limit on the number of companies that can join our network from any given country. However, it's worth noting that access to certain exclusive services- such as becoming a "Recommended Agent" through our All Forward Exclusive service- may be limited.Few readers
  • Can I Apply for Credit?
    Absolutely! Your first shipments are considered "trial shipments," allowing both you and us to assess the process and ensure everything runs smoothly. Once its successfully completed, you'll be eligible to apply for credit.Few readers
  • What are the advantages of booking through your platform compared to booking directly with the carrier?
    When booking through All-Forward, you also benefit from our technologically advanced platform. This includes features such as tracking, real-time updates on changes in shipment or dates, dedicated customer service, and everything you need for a smooth shipping experience.Few readers
  • Is it possible to receive a personalized demo of the All-Forward Platform?
    Certainly! We'd be happy to offer you a personalized demonstration of the All-Forward system via a web conference at a time that suits you best. The demo will take approximately 30 minutes. To arrange your tailored session, simply click "Book a Demo"Few readers
  • Who is listed on the Bill of Lading (B/L)?
    All-Forward will appear as the shipper on the Master Bill of Lading (MBL). The consignee can be either you, a designated party, or our office, depending on your preference.Few readers
  • Will I maintain control of the cargo?
    Yes, you can choose to appear as the consignee on the Bill of Lading (B/L), allowing you to maintain control of the cargo.Few readers
  • What is the Premium Plan?
    The premium plan unlocks new tools and provides additional features not included in the free version. With the Premium plan, you can view contact details of all companies and teams (including importers/ exporters), appear first in search results, receive discount on bookings done in the platform, be first in line to become our recommended agent, unlock the trust score level 3 and more.Few readers
  • What types of payment do you accept?
    We accept payment via Visa, MasterCard, American Express, and PayPal. For more details, please contact help@all-forward.com.Few readers
  • Are there any additional fees on top of the rate displayed in the search results?
    There are no additional fees, you will pay the rate as shown in the quote, and detailed in the breakdown.Few readers
  • Am I paying commission for the booking?
    No, you pay for the charges you see prior to your booking.Few readers

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