> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://all-forward.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When Booking via All Forward, Who should I make the payment to - All Forward or the carrier?

You pay All Forward, and we will handle all communication and payment with the carrier on your behalf. All Forward serves as your point of contact for all shipment-related matters.
To explore rates and book, start via our [Instant rates](https://app.all-forward.com/NewShipment) search.