> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://all-forward.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the "Trust Score"?

The Trust Score is designed to enhance trust and credibility among users. It ranges from 1 to 3, with each level representing a higher degree of trust based on the information and credentials provided by the company.

**Levels of Trust Score**:

1. __Level 1 - Basic Information Update__: To achieve Level 1, companies need to update their basic information on the platform. 

2. __Level 2 - Certificate Upload__: Attaining Level 2 requires uploading a relevant certificate- it could be an affiliation certificate with a global forwarders organization or a local freight forwarding certificate. The certificate must be in English, and upon submission, we will review and confirm it. The certificate you upload can be seen by other network members.
* Once your level 2 Trust score is confirmed, an All Forward Membership certificate will be granted to you. You will be able to view and download the certificate from the "certificates" box in your company profile.

3. __Level 3 - Exclusive to Pro Members__: Level 3 is reserved exclusively for Pro members of our platform. This level involves a more comprehensive check of the company, prior to approval. 

**Where to Find Your Trust Score?**

The Trust Score certificate can be found on the [company profile page](https://app.all-forward.com/CompanyProfile). 

![](https://storage.crisp.chat/users/helpdesk/website/63a76fa4d090b000/1_upsxzw.png)