> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://all-forward.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understanding Your Shipment Status in Exception Overview

The Exception Overview provides a real-time view of your shipments, categorizing them as 'On Time,' 'Late' (2-7 days behind schedule), or 'Delayed' (over 7 days late).