How to Change Your Password

${color}[#57b89c](Method 1: Via Password Reset Link

)

Step 1: Access the Password Reset Page

Go to the password reset page by clicking on the following link: https://app.all-forward.com/Account/ForgotPassword

Step 2: Enter Your Email Address

Once you are on the password reset page, enter the email address associated with your All-Forward account in the provided field.

Step 3: Submit the Password Reset Request

After entering your email, click on the “Submit”. This action will send a password reset link to your email.

Step 4: Check Your Email

Open your email inbox and look for the password reset email from All-Forward. If you don't see the email in your inbox, check your spam or junk mail folder.

Step 5: Follow the Reset Link

In the password reset email, click on the provided link to proceed with setting a new password. This link will redirect you to a password update page.

Step 6: Create a New Password

On the password update page, you will need to create a new password. Make sure your new password meets the following criteria:

Minimum Length: At least 8 characters

Uppercase Letter: At least one uppercase letter (A-Z)

Lowercase Letter: At least one lowercase letter (a-z)

Number: At least one digit (0-9)

Special Character: At least one special character (e.g., !, @, #, $)

Step 7: Confirm Your New Password

Enter your new password again in the “Confirm Password” field to make sure there are no typos.

Step 8: Submit Your New Password

Click on the or “Submit” button to finalize the password change.

Step 9: Confirmation

You should receive a confirmation message stating that your password has been successfully changed. You can now use your new password to log in to your All-Forward account.

Additional Tips

Always choose a password that is difficult to guess but easy for you to remember.
Avoid using easily accessible personal information (like your name or birthdate) in your password.
Consider using a password manager to securely store and manage your passwords.

${color}[#57b89c](Method 2: From Within Your Account

)

Step 1: Log In to Your Account

Step 2: Access Profile Settings

Click on your profile icon or name, usually located at the top right corner of the page, and select “Settings” from the dropdown menu.

Step 3: Navigate to Settings

Scroll down to the “Change Password” section within your settings. Click on the "Edit" button located on the right corner of the box.

Step 4: Enter Current and New Passwords

Type your current password in the first field.

Enter your new password in the next field. Ensure it meets the following requirements:

Minimum Length: At least 8 characters

Uppercase Letter: At least one uppercase letter (A-Z)

Lowercase Letter: At least one lowercase letter (a-z)

Number: At least one digit (0-9)

Special Character: At least one special character (e.g., !, @, #, $)

Step 5: Confirm Your New Password

Re-enter your new password in the “Confirm Password” field for verification.

Step 6: Update Your Password

Click on the “Save” button to save the changes.

Step 7: Confirmation

You will receive a notification confirming that your password has been successfully updated.

Additional Tips

Always choose a password that is difficult to guess but easy for you to remember.
Avoid using easily accessible personal information (like your name or birthdate) in your password.
Consider using a password manager to securely store and manage your passwords.

Updated on: 01/05/2024

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